Return Policy

Our Honest Approach and Super-Friendly Return Policy

It is our daily mantra to eliminate the traditional friction that is so common between vendors and consumers by offering extreme courtesy coupled with clear and transparent policies… label us truly “consumer centric”. We offer the friendliest 60 day home trial in the business: if you’re not happy, you have the option to return our bed and only be responsible for the original delivery charge. No penalty fees, no pickup fees. Simply a refund. Additionally, in the rare instance that you may have ordered incorrectly for your needs be it size or comfort, we are glad to honor an exchange within the 60 day home trial for only the cost of delivery as a courtesy to you.

Our Quality Guarentee

We’re confident your expectations will be exceeded from the day of delivery and beyond as our product continues to perform for you. By educating our customers on the features and benefits of our ultra premium bed with ‘objective measures of comparison’, we have had great success without ever having to use high pressure or confusing tactics. This approach results in a minuscule amount of returns.

Easy, On-line Ordering

Keep in mind, for over 30 years people have been buying mattresses through infomercials and/or by phone. Today the Internet makes this process so much easier and more informative with websites such as Sunrise Mattress. You can simply make a decision at your own pace with absolutely no pressure from a salesperson, no insult by the falseness of a phony sale, and no gimmicks that are historically found in retail mattress stores.

60-Day, No-Penalty Home Trial

We offer the friendliest 60 day home trial in the luxury mattress market. If you find that our bed is not right for you, it can be returned for a full and prompt refund of the purchase price, less the original delivery fee. No penalty fees, pick-up fees or restocking fees (we NEVER re-stock a mattress). In offering this friendly policy, we do ask that you double-check your measurements before you buy to confirm that the mattress and foundation heights you’ve chosen fit your needs.

Friendliness is a click or call away

At Sunrise Mattress, we are serious about quality and maintaining our pristine reputation. If our mattress or any aspect of Sunrise Mattress disappoints you, please click or call us immediately for the remedy. We constantly monitor all comments on our site and on the Internet. Please know we are vigilant with action on addressing any blatant or perceived misstatements about Sunrise Mattress. Let’s be friendly and just click or call for happiness!

Contact Information

Address: 462 Barell Ave, Carlstadt NJ 07072

Phone: 877.855.6288